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Panasonic Microwave Oven NN-SN686S Stainless Steel Countertop/Built-In with Inverter Technology and Genius Sensor, 1.2 Cu. Ft, 1200W

  • Panasonic Microwave Oven NN-SN686S Stainless Steel Countertop/Built-In with Inverter Technology and Genius Sensor, 1.2 Cu. Ft, 1200W
  • Panasonic Microwave Oven NN-SN686S Stainless Steel Countertop/Built-In with Inverter Technology and Genius Sensor, 1.2 Cu. Ft, 1200W
  • Panasonic Microwave Oven NN-SN686S Stainless Steel Countertop/Built-In with Inverter Technology and Genius Sensor, 1.2 Cu. Ft, 1200W
  • Panasonic Microwave Oven NN-SN686S Stainless Steel Countertop/Built-In with Inverter Technology and Genius Sensor, 1.2 Cu. Ft, 1200W
  • Panasonic Microwave Oven NN-SN686S Stainless Steel Countertop/Built-In with Inverter Technology and Genius Sensor, 1.2 Cu. Ft, 1200W
  • Panasonic Microwave Oven NN-SN686S Stainless Steel Countertop/Built-In with Inverter Technology and Genius Sensor, 1.2 Cu. Ft, 1200W
  • Panasonic Microwave Oven NN-SN686S Stainless Steel Countertop/Built-In with Inverter Technology and Genius Sensor, 1.2 Cu. Ft, 1200W
  • Panasonic Microwave Oven NN-SN686S Stainless Steel Countertop/Built-In with Inverter Technology and Genius Sensor, 1.2 Cu. Ft, 1200W
  • Panasonic Microwave Oven NN-SN686S Stainless Steel Countertop/Built-In with Inverter Technology and Genius Sensor, 1.2 Cu. Ft, 1200W
  • Panasonic Microwave Oven NN-SN686S Stainless Steel Countertop/Built-In with Inverter Technology and Genius Sensor, 1.2 Cu. Ft, 1200W
  • Panasonic Microwave Oven NN-SN686S Stainless Steel Countertop/Built-In with Inverter Technology and Genius Sensor, 1.2 Cu. Ft, 1200W

Panasonic Microwave Oven NN-SN686S Stainless Steel Countertop/Built-In with Inverter Technology and Genius Sensor, 1.2 Cu. Ft, 1200W

£772.00 £464.00 Save: £308.00
£464.00 £772.00 You save: £308.00

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Delivery Time: 15-20 days
Delivery Time: 15-20 days

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Description
  • Panasonic Microwave: This 1200 Watt high power, 1.2 cubic foot capacity stainless steel countertop/built in microwave delivers a seamless stream of cooking power for even cooking and delicious flavor
  • Inverter Technology with Turbo Defrost: Patented Inverter Technology generates a seamless stream of power and delivers consistent, evenly prepared food without overcooking; advanced Inverter Turbo Defrost speeds up defrosting time
  • Compact Design: This countertop microwave with 13.4 inch turntable is thinner, lighter and more efficient, allowing you to devote less space to electronics and more to interior capacity; internal dimensions (H x W x D): 9 15/16 inch x 15 13/16 inch x 14 3/8 inch
  • Smart Cooking Settings with Genius Sensor: Built in automatic Genius Sensor adjusts power and times based on different foods; other advantages include 14 preset menu items, quick minute timer, delay start and child safety lock
  • Keep Warm Feature: This inverter microwave keeps soups, gravies or desserts warm and fresh until ready to serve. Power Source 120V / 60Hz. Power Consumption 1480W
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Customer Reviews

Fatal H98 error after four uses, less then ten minutes totalI admit I can sound like Abraham Simpson from time to time, ranting about the good old days when appliances lasted practically forever and were repairable when they weren't, but this time it's justtified. I grudgingly began the online shopping process for a new microwave after the 10 year old unit (a hand me down from my grandparents that replaced my prior 15 year old unit) finally quit, and as is often the case, nearly every unit whose reviews I checked (not just this brand, but also Sharp and others) all reported a high number of D.O.A. units or premature failures. Well, with trepidation I ordered this touchpad unit which arrived promptly and well packed, and I was initially thrilled with its special features like sensor reheat, as I cautiously placed it into service. Something told me I should "save the box". Sure enough, after four delightful uses, most with sensor reheat, and certainly less then ten minutes cook time, the unit failed utterly with an "H98" error code (bad Magnetron/Inverter circuit), and won't recover. So after just a few days, it is back in the (original, saved) shipping box, and lugging it to UPS for a return. Dagnabbit they just don't make 'em like they used to. 1Roomy, cooks fast, lightweight. Love it.I chose white--looks exactly as shown. It has cook sensor-- choose the number of the food type from the legend inside the door(see my pic), push start--no guessing, cooks it perfectly. Has sensor rewarm, also. The timer alerts bother some people (sleeping babies, etc)-- you can program them not to ring. Light comes on when door opens, is on when cooking--can see food. Spacious interior. Can choose a delay start, can preprogram cooking stages (so many minutes at this power then so many minutes at another power-- I think you can program cooking pauses, too). Can choose "keep warm" up to 30 minutes . Was light enough for this senior lady to unpack and place on shelf over the stove. The only thing it can't do is crisp--those micros cost way more, are bigger, and too heavy for my shelf. I love this one and the price is good. Prime=no delivery fee. Ps: any negative reviews about bubbling of the button handle--the person probably didn't remove the protective cling film which you can't see at first. 5No return. Have to ship back for repairs. Have a good fire insuranceWe bought this to replace a 20 year old Panasonic microwave expecting the same durability. It looks great an worked as expected for 2 months. During a 3 minute cycle the device stopped heating about 1 minute in although it was still running, maybe the fan. Then a burning odor followed and I unplugged the device. After about 1 minute I plugged it bac in and it immediately started to sound like it was running but no light on inside and turn table was no turning. Thu top of the oven was so hot it burned my hand when I touched it to move it to unplug it again. When we called Panasonic to report the problem they said they would send someone out to inspect it. Three days later we received a call stating there was no service center in San Antonio and they would send us a box to return the oven to be repaired. Wait a minute, we bought a new oven, if I wanted a refurbished oven I could have bought one. They said we did not buy it from Panasonic so we would have to accept the repair or buy a new replacement. My kids have an Emerson they bought over 6 years ago, my recommendation is to buy an Emerson. Panasonic sucks 1Dead after only 11 months.11 Months and kaput! Was somewhat skeptical after reading the reviews on this, but decided to go ahead and purchase since we had a similar unit that lasted about 10 years. This morning, put in some food for a quick warm-up (10 seconds), hit start and nothing! Display went out, unit didn't start, dead. Unplugged/and plugged back in, nothing. Checked outlet - OK. Now came the trouble.The unit is still under 1 year warranty, so I went to Amazon, looked up the order details and selected "get product support". That gave me a text box to describe my problem, which I did. Results: A PDF with a link on how to operate the microwave or Contact Panasonic at the link. I clicked the link and was brought to a product community forum which had FAQ's like "what button to press to do ___". I called the automated help line next which just redirected me back to the on-line forum page. I tried to find a service center so clicked that link at the bottom, put in my zip, selected 25 mile radius, and received a "no service available" message. Increased the radius to 300 miles, same result. I tried the on-line chat button, put in my info and hit go - just to open a "no server found" page. Uggggg. I went back to the Amazon support page re-entered the info and after submitting, selected the "did not receive help" option which finally gave me an option for replacement of the unit or receive a refund. I filled additional information and now am waiting to see what they say when they get back to me.Bottom line is that the microwave worked fine for a while, but in my opinion was not designed to last much past the warranty period - if that long. Panasonic seems not to support the unit and is betting that consumers will just give up, throw it away and buy something else. I would have purchased a more expensive microwave but wondered if the guts of the units are the same low quality as found in this less expensive unit only with glitzy add-ons and useless features that boost the price... 2I bought this microwave because it has sensor heating, which works properlyI bought this microwave because it has a sensor, which works as I expected.. Put in a plate of cold food, press Sensor Reheat, and no matter the quantity of food it will heat it up the right amount of time to get the right temperature. Some other microwaves have a Reheat button, without a sensor, but just gives a set amount o time, which is useless. Reheat used to mean it had a sensor, but apparently now you have to look for the word Sensor. It also has a Sensor Cook button which I don't find useful. You have to press a number 1 through 12 after pressing the Sensor Cook button, for different kinds of food, as listed in the manual. If you don't have the manual, it is useless. The screen does not tell you what the codes are, nor is it printed anywhere on the oven. Even if you know the number, you still have to adjust for the amount of food, so what exactly is being sensed is not clear to me.Others have complained about the light not coming on when you open the door (it goes on only while it is cooking). It does not bother me as I can see inside well enough when I open the door, and I like I can leave the door open to air out the oven, without a light burning. You need the light while it is cooking to check that something is not overflowing.Regarding the door opening mechanism, I would prefer a handle, as it gives your hand a larger target area - an 8 inch long handle - to shoot for when opening compared to the 2 inch x 1 inch rectangle. But it is not a deal breaker. The mechanism itself is fine. I find that it opens and closes smoothly without much effort, unlike some other reviewers here who complained about that.I am looking forward to using the Keep Warm function. That sounds useful.I like the simple numbers to set the time. I have gotten used over the years to press 11, 22, 33 seconds and so on, fine tuning the amount of time while minimizing the button presses. Some microwaves today you cannot do that - the numbers are for number of minutes, not seconds - but not for this microwave. There is a One Minute quick start button. It would be nice to have a 10 Second quick start button, and also to start immediately without having to press Start.Overall I am happy with this microwave. The Sensor Heat works as I expected. Because of what I think is a redundant Sensor Cook button and the lack of a handle, I took off a star. 4Good Oven, One Unique Fature, and a couple of minor negativesI have been very pleased with the performance of this device. One thing I do NOT like is the absence of a light inside when the door is opened - the light is ONLY on while operating - bad as stupid design decision.The unique feature that I find works very well and makes this oven special is the "Sensor" cook and reheat. Like I said, this works very well for me, but you DO need to read the manual and understand it - many foods being re-heated need a couple of tablespoons of water added for it to function correctly. Put simply, this feature works by just monitoring the steam that builds up inside the oven while food is cooking; when the steam gets thick enough, it knows that the food is hot. This feature does change one thing about the way the oven works compared to all the "standard" microwave ovens I have used over the years - the normal ovens all seemed to vent the steam and moisture while cooking, and I never noticed it when opening the door. On this model, the steam must be kept inside, and that becomes quite noticeable after the food is hot - in a few cases, care is needed to prevent minor steam burns when reaching for the plate!You never have to use the Sensor cook feature, but the steam inside is always there, no matter how you operate the device. Other than that, the functions and operations are pretty similar to any other Microwave, and they have functioned just fine for me. 4Always the same H98 problem with multiple panasonicsHere is the chronology of my experience with three different models of panasonic microwaves, including this model.I had a circa 2007 version of today's panasonic NN-SN966S-1.6cu (sorry, I don't remember if the model number was the same in 2007) which ran absolutely fine till October, 2014. I had to recycle it since it rusted from inside, otherwise no technical issues. I was pretty happy with that product and so went for panasonic again.In October 2014, I got a NN-SA661S-1.2cu from WalMart at $110. This one failed in August 2015 with error code H98 (i.e failure in Magnetron circuit). Luckily, it was under the 1-year limited warranty so the Magnetron was replaced by panasonic service center with free labor & parts. In July 2017, it failed again with error code H98. Since it is no longer under warranty, so I dumped it this time.Next, I wanted to buy a better one which would last longer, and I landed up in NN-SN686S. It looked a bit premium than the earlier model, so I wanted to give a shot at panasonic again. We got this one from amazon at $141 in August 2017. After 14 months, it failed last week (20th October 2018) with error code H98. Our usage is pretty light (not used for cooking but only for warming foods) and we maintained it well, so didn't expect it to fail so soon. I called up Panasonic customer care to check if they would cover the repair, because Magnetron is under 5 year warranty (but labor is limited to 1 year). The automated voice assistant said that it will charge $10 for any out-of-warranty products. I was fine with that too, but panasonic customer care never landed me to a human. I tried with panasonic support live chat, which does not work at all. Basically don't expect any customer support from panasonic. So, I called up the panasonic service center which is now located 20 miles away. They said Magnetron is covered but labor will be $65 and they accept carry-in for repairs only Mon-Wed. I haven't decided yet if I would take this route....Neverthless, it seems none of the recent panasonic models run longer than 12-15 months. There is definitely a durability issue of the magnetrons. So, if you want to buy a panasonic microwave, consider it as 1 year investment (i.e the warranty period of panasonic).Here is an update. The panasonic service center charged $25 to diagnose the issue. The inverter is burnt out completely. The inverter is not covered by warranty and the price to replace it is additional is $162. The total cost $162 + $25 = 187 is more than the price of the microwave. The inverted burnt out which is not covered by warranty. So I dumped it. Will never buy Panasonic in my lifetime. 1SO FAR, SO GOOD, Update: Still Works GreatAdmittedly, I just received this microwave oven today. However, I want to report that, unlike others have reported, the door to this particular microwave oven opens easily AND the light goes on whenever I open the door (not just when it's cooking). As others have said, the microwave oven does seem louder than my previous microwave oven and, it seems to me, it is because it delivers microwaves constantly to the food. I say this because my previous microwave oven DID get loud intermittently. Considering its overall size, it is remarkable how large the interior is: roughly 13.5 inches wide x 14 inches deep x 9 inches tall. I say roughly because that's the size for the opening. In fact, the interior walls and ceiling are indented providing more room. I ordered this model because the next size up was too big for my needs. That version had 4.5 stars and great reviews. So I was excited to find this smaller version and ordered right away. I did not read the reviews until after I placed my order. Oops! Here's hoping this one lasts and does not die within 3 - 13 months from the date of purchase like other reviewers have reported. Fingers crossed!IUPDATE: It has been roughly 9 months and this microwave is still functioning perfectly. 5Don't buy this piece of junk.We purchased this product in December 2015 and it broke in February 2017. The code flashed "H98," which means that "The oven unit power supply source failed." The product booklet also tells you that the remedy is to "contact an authorised Service Center." But when I called Panasonic, I was told it would cost me $10.95 to talk to an agent since the product was out of warranty. I guess you get what you pay for. I'll never buy a product from Panasonic again. 1Better than advertisedBought this to replace a microwave that finally kicked the bucket. Wanted to upgrade to a microwave that was at least 1000 watts. This was rated very highly on Consumer Reports and other online consumer product raters, and it lived up to the billing. Food that would normally take four or five minutes to reheat thoroughly now only takes two to three. Defrosting food is no longer a hassle. Needless to say, I love this microwave. 5
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